Ochrana osobnych udajov

The Slovak version is legally binding. This English translation is provided for convenience. As the operator of www.flexitystudio.sk we have adopted appropriate technical, organisational and personal safeguards so your personal data is maximally protected and processed in line with EU Regulation 2016/679 (GDPR) and Act No. 18/2018 Coll. on personal data protection.

The data controller is Flexity s. r. o., Company ID: 35 731 389, registered at Ľuda Zúbka 2, 841 01 Bratislava — Dúbravka, Commercial Register of District Court Bratislava I, Section: Sro, Insert No. 15884/B (the 'Company'). For any question about processing your personal data — including exercising your rights as a data subject — please email info@flexity.sk or write to the registered address.

We only process data necessary for pre-contractual relations/contracts and, where applicable, marketing purposes. Identification and contact data: name, surname, billing address, delivery address, email, phone number Transaction data: bank details — account number (IBAN)

We process your data following the data minimisation principle — only the necessary amount. Most processing is justified by order processing, invoicing and complaint handling. With your consent we also process data for marketing — newsletters and promotional campaigns. Legal basis: GDPR and § 13 of the Personal Data Protection Act.

You have the right to access, correct, delete, restrict, port and object to processing of your data, and to file a complaint with the Slovak Data Protection Authority (Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava 27).

We use cookies — small text files that cannot be attributed to a specific person. Types: technical, last click, session, ever (up to 60 months) and conversion cookies. For statistics we use Google Analytics in anonymised form.

On our contact page we offer an optional voice AI assistant for answering common questions about our services. You start the assistant yourself and confirm consent before the conversation begins; if you prefer not to use it, contact us by email or phone. When you use the assistant, an audio recording of your voice and a transcript of the conversation are processed. This data is processed on our behalf by ElevenLabs (ElevenLabs, Inc., elevenlabs.io) acting as a processor, for the purpose of customer support; processing may take place outside the European Union (USA). To request deletion of a recording or to exercise your other rights, contact info@flexity.sk.

We keep your data for the duration of the contract. After termination we keep data for the period required by law — notably Act No. 431/2002 Coll. on Accounting — for 10 years.

We share data with third parties where required by law or with your consent. Third parties: Zásielkovňa s. r. o. (ID: 48136999), GLS, Ecomail, ElevenLabs (voice AI assistant).

Exercise your rights via info@flexity.sk or in writing at the Company address. We'll reply as soon as possible, no later than one month after receiving the request. The period may be extended by two more months if necessary.